Last updated: August 3, 2026
At Z Traders, your privacy matters. This policy explains what personal information we collect, how we use it, and the choices you have. By using our platform, you agree to the practices described below.
We collect information you provide directly, such as your name, email address, phone number, and government-issued identification when you complete KYC verification. We also collect transaction data (deposits, withdrawals, trades), device and usage information (IP address, browser type, pages visited), and communications you exchange with our support team.
We use your information to create and manage your account, process deposits and withdrawals, execute and record trades, verify your identity as required by law, detect and prevent fraud, provide customer support, send important account notifications, and improve our platform features and performance.
We never sell your personal data. We share information only with payment processors (e.g. card networks, BNPL partners), identity verification providers, regulatory authorities when legally required, and cloud infrastructure providers that help us deliver the service — all under strict confidentiality and data-protection agreements.
We protect your data with 256-bit SSL encryption in transit, encrypted storage at rest, two-factor authentication, segregated client fund accounts, and continuous 24/7 security monitoring. Access to personal data is restricted to authorized personnel on a need-to-know basis.
We use essential cookies to keep you logged in and remember your preferences, and analytics cookies to understand how the platform is used. You can disable non-essential cookies in your browser settings without losing core functionality.
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to withdraw consent for certain processing. To exercise these rights, contact our support team and we will respond within 30 days.
We retain your personal data for as long as your account is active, and for a reasonable period afterward to comply with legal, tax, and regulatory record-keeping obligations. When data is no longer needed, we securely delete or anonymize it.
Z Traders is not available to anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has registered, contact us and we will remove the account.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-app notice. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how your data is handled, reach out through the in-app Support Center or Live Chat and our team will assist you.